Privacy Policy

Política de Privacidade

Use of this website is subject to the Privacy Policy set out below, and users should check the terms of this policy each time they use it.

OUR POLICY

All users have the right to personal data protection. JORLOP respects users’ right to information about the collection and processing of personal data. JORLOP guarantees that personal data is processed correctly and lawfully in Portugal, in accordance with good practice. This website has been designed so that the collection and use of personal data is minimal and does not exceed the original purpose for which it was collected.

PROCESSING OF PERSONAL DATA

Your personal data is collected and processed by JORLOP only for purposes strictly linked to the use of this website, its services and the purchase of products. However, your personal data may also be used for other processing operations that fall within the limits of these uses:

– Whenever you carry out a purchase process for products sold on this website, we collect your personal data (e.g. password, name, e-mail address, delivery address, credit card number and telephone number) on the purchase form, solely for the purposes of selling, sorting and transporting the products ordered;
– Whenever you request service assistance, we collect your personal data (e.g. name, e-mail address) for the purpose of providing you with the online store’s Customer Support services that are relevant to this website and the assistance;
– Whenever you save a delivery address, we collect your personal data in order to simplify the preparation of your future orders.

Your personal data will only be disclosed to third parties when necessary to process an order. Your personal data will be disclosed in the following cases:

– Electronic payment services, using credit or debit cards;
– Processing of purchased products;
– Selecting, packing and dispatching items;
– Solving questions or doubts related to the sale of products;
– Processing payments for the purchase of items;
– Processing item returns.

DISCLOSURE OF PERSONAL DATA

Your personal data may be disclosed to third parties providing specific services, such as external entities contracted by JORLOP. Any disclosure will be made without going beyond the purpose for which your personal data was collected and subsequently processed. In addition, your personal data may be disclosed to third parties in order to:

– Comply with applicable laws; – Respond to judicial and governmental inquiries; – Comply with valid legal processes; – Protect JORLOP’s rights or property.

Above all, your personal data will not be disclosed to third parties without being informed or without your consent, when this is required by law, except in the cases provided for in this document.

USE OF COOKIES

JORLOP uses automatic data collection systems such as cookies. A cookie is a device transmitted to an Internet user’s hard disk that allows us to collect, among other things and if available, the IP address, operating system, web browser and system administration. This is statistical information about how the user browses our website. Only JORLOP has access to this information collected by cookies, collectively and anonymously, in order to optimize its services and those of this site to the needs and preferences of the user and to make the preparation of web pages personalized. In this way, they help us to improve our website and provide a better and more personalized service. If you set your browser to block or delete cookies, we cannot guarantee that you will have access to all the features and services offered through this site. We will use cookies for functions such as browsing the catalog and purchasing products online.

LEGISLATION

The processing of personal data by JORLOP will be carried out in accordance with current Portuguese law. Contracts for the purchase and sale of products through this website are governed by Portuguese law.

NOTICES, MODIFICATIONS AND TERMINATION OF SERVICES

JORLOP may change or update all or parts of this Privacy Policy at any time, even if not required by applicable laws and regulations. All changes and updates will come into effect after their publication on this part of the website. Therefore, you should regularly access this section of the website in order to see the updated version of our Privacy Policy.

INTELLECTUAL PROPERTY RIGHTS

All content on this website is the exclusive property of JORLOP: texts, images, or any other type of information that does not come from third parties. They are therefore protected by the Copyright Code. JORLOP reserves the right to make changes to this content at any time and is under no obligation to notify users in advance.

THIRD PARTY CONTENT

This Website may contain links to third party websites (linked websites). The linked websites are not under the control of JORLOP and JORLOP is not responsible for the content of any linked website.